Front Office Agent

Role overview

Raffles The Palm Dubai is recruiting a Front Office Agent to manage reception, check-in, check-out, cashiering and guest enquiries. The role suits a polished hospitality professional who can provide attentive luxury service while keeping front-desk records accurate.

Roles announced

• Manage guest arrivals, departures and room changes\nHandle cashiering and front-desk records\nRespond to guest enquiries and deliver personalised service

Requirements

• Post-secondary education or relevant hotel-management qualification\nMinimum two years of guest-relations experience, preferably in a four- or five-star hotel\nStrong written and spoken English\nAbility to work calmly in a multicultural team

Candidate preparation tips

• Prepare examples of resolving guest concerns, accurate cashier handling and coordinating arrivals under pressure. Use a service-focused CV and verify that any assessment invitation relates to your official Accor application.

How to apply or attend

Apply through the official Accor careers page and complete any employer-requested assessment sent through a verified channel.